Phlebotomy

Phlebotomy

A Customer Service Approach : A Textbook for Developing Phlebotomy and Customer Service Skills

Book - 2002
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Thompson Learning
A comprehensive phlebotomy text that is designed for both beginning and continuing students. Emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Straightforward format provides a thorough look at the profession and its techniques. Includes the most current safety requirements.

Cengage Learning
Phlebotomy: A Customer-Service Approach is a comprehensive phlebotomy text that emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Provides a thorough look at the profession and its techniques and includes the most current safety requirements. Designed for both beginning and continuing students and written in a concise straightforward format.

Oxford University Press
A comprehensive phlebotomy text designed for practicing professionals looking to add to their skill base. Emphasizes the importance of customer service skills and appropriate work ethics in addition to excellent technical skills. Straightforward format provides a thorough look at the profession and its techniques. Includes the most current safety requirements.

Publisher: Albany, NY : Delmar Thomson Learning, c2002
Edition: 2nd ed
ISBN: 9780766825185
0766825183
Characteristics: xii, 192 p. : ill. ; 24 cm

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