Working Knowledge

Working Knowledge

How Organizations Manage What They Know

Book - 1998
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Baker & Taylor
Corporate consultants examine the ways in which companies can best assess and utilize the intellectual value of their employees

Perseus Publishing
The definitive primer on knowledge management, this book will establish the enduring vocabulary and concepts and serve as the hands-on resource of choice for fast companies that recognize knowledge as the only sustainable source of competitive advantage. Drawing on their work with more than 30 knowledge-rich firms, the authors - experienced consultants with a track record of success-examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate knowledge into market value. They consider such questions as: What key cultural and behavioral issues must managers address to use knowledge effectively? What are the best ways to incorporate technology into knowledge work? What does a successful knowledge project look like - and how do you know when it has succeeded? In the end, say the authors, the human qualities of knowledge - experience, intuition, and beliefs - are the most valuable and the most difficult to manage. Applying the insights of "Working Knowledge" is every manager's first step on that rewarding road to long-term success.

Book News
Describes the basics of the current knowledge movement in the organizational world. Drawing on the examples of over thirty firms, the authors explain what knowledge in an organization is, how managers can analyze and measure it, and what is the proper way to utilize it for greater efficiency. They categorize knowledge work into the four categories of accessing, generating, embedding, and transferring, and then discuss the skills and processes needed for successful organizational implementation. Annotation c. by Book News, Inc., Portland, Or.

Publisher: Boston, Mass : Harvard Business School Press, c1998
ISBN: 9780875846552
Characteristics: xv, 199 p. : ill. ; 24 cm
Additional Contributors: Prusak, Laurence


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