Quality Improvement for Nurse Managers

Quality Improvement for Nurse Managers

Engage Staff and Improve Patient Outcomes

eBook - 2010
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Blackwell Publishing
This book and CD-ROM clearly outline a nurse leader's role in quality improvement (Ql) and offer simple instructions to improve patient outcomes through nurse education and engagement.

In an easy-to-understand format, this guide explains how to engage staff; how to choose, measure, and benchmark nursing quality data; and how to use Ql projects to achieve positive results.

MAGNET™, Magnet Recognition Program®, and ANCC Magnet Recognition® are trademarks of the American Nurses Credentialing Center (ANCC). The products and services of HCPro, Inc. and The Greeley Company are neither sponsored nor endorsed by the ANCC. The acronym "MRP" is not a trademark of HCPro or its parent company.

Hcpro Inc
This book and CD-ROM clearly outline a nurse leader's role in quality improvement and offer simple instructions to improve patient outcomes through nurse education and engagement. In an easy-to-understand format, this guide explains how to engage staff, how to choose, measure, and benchmark nursing quality data, and how to use QI projects to achieve positive results.

Quality Improvement for Nurse Managers: Engage Staff and Improve Patient Outcomes

Cynthia Barnard, MBA, MSJS, CPHQ; Barbara J. Hannon, RN, MSN, CPHQ

A complete guide to quality improvement for nurse leaders

This book and CD-ROM clearly outline a nurse leader's role in quality improvement and offer simple instructions to improve patient outcomes through nurse education and engagement. In an easy-to-understand format, this guide explains how to engage staff, how to choose, measure, and benchmark nursing quality data, and how to use QI projects to achieve positive results.

This resource provides:
  • A simplified approach to quality improvement reporting, benchmarking, and staff engagement
  • Easy-to-understand explanations on how to collect and report data in a meaningful way
  • Specific sections on nursing quality indicators, staff engagement, and benchmarking to help hospitals striving for ANCC Magnet Recognition Program® designation*
  • Customizable tools and templates that you can put to use immediately
  • Practical guidance on a topic many nurses struggle with— a recent poll featured in The Joint Commission's Journal on Quality and Patient Safety found that 40% of nurses are poorly educated about quality improvement

Take a look at the Table of Contents:

Chapter 1: Quality Improvement As a Management Tool
Why Quality Improvement Matters
The History of QI in Healthcare Delivery
The History of QI in Nursing
Public Disclosure of Quality Data
What Is Quality?
Quality Is a Property of a System
Quality Improvement and Patient Safety
What Do Leaders Do to Improve Quality?
Common Pitfalls
Self-Assessment Checklist

Chapter 2: The Role of Nursing in QI
Nurses at Every Level
Barriers to Nurse Participation

Chapter 3: Quality Improvement Planning
Mission, Strategy, Leaders, and Customers
Management Goals
Budgeting and resource allocation
Common Pitfalls
Self-Assessment Checklist
Related Concepts

Chapter 4: Quality Measurement, Monitoring, and Analysis
Introduction to Measurement
Data Analysis—An Overview
Common Pitfalls in Data Use
Self-Assessment Checklist

Chapter 5: Nursing Sensitive Indicators
Types of Quality Indicators
ANCC Magnet Recognition Program® Requirements for NSI collection
How to choose your NSIs

Chapter 6: Quality Reporting and Communication
The Importance of Communication in QI
Employee Orientation to Quality
Conducting and Documenting Meetings
Common Pitfalls in Planning a Meeting
Recommendations for Designing Effective Communication
Holding the Quality Meeting
The Quality Meeting
Strategies and Action Plans
Common Pitfalls in Conducting a Meeting
Self-Assessment Checklist: Communication

Chapter 7: Engaging Nurses in QI
The Rules of Engagement
Monitoring and Implementing Different Programs

Chapter 8: Process Improvement Basics
When Measurement Might Lead to a Process Improvement Effort
Introduction to Process
Risks and Benefits of Process Improvement
Cultural Factors: Systems and Blame
Physician Participation on QI Committees and Process Improvement Teams
Critical team success factors and important analytic tools
Common Pitfalls
Self-Assessment Checklist

Learning Objectives
  • Identify potential benefits quality improvement can bring to a unit
  • Describe common quality improvement errors
  • Identify the role of nurses at every level in quality improvement
  • Describe barriers to nurse participation in quality improvement
  • Identify the steps involved when planning a quality improvement program
  • Explain common errors in quality improvement planning
  • Explain how to identify measures
  • Discuss how to analyze data trends


Publisher: Danvers, MA : HCPro Inc., ©2010
ISBN: 9781615691364
1615691367
1601467362
9781601467362
Characteristics: 1 online resource (viii, 157 pages) : illustrations
Additional Contributors: Hannon, Barbara J.

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