Virtual Reference Best Practices

Virtual Reference Best Practices

Tailoring Services to your Library

eBook - 2009
Rate this:
Baker & Taylor
Outlines available virtual reference services and suggests ways to choose and launch applications to best suit the patrons of a specific library.

Book News
Kern (digital services coordinator, Central Reference Services, U. of Illinois at Urbana) writes on tools and decision-making processes that can help a library evaluate and launch virtual reference services. The logic follows from the recently published Virtual Reference Service Guidelines from the Reference and User Services Association; this guideline is also published in an appendix. Annotation ©2009 Book News, Inc., Portland, OR (booknews.com)

Publisher: Chicago : American Library Association, ©2009
ISBN: 9781441619129
1441619127
Characteristics: 1 online resource (viii, 148 pages) : illustrations

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age Suitability

Add Age Suitability

There are no age suitabilities for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Recommendations

Subject Headings

  Loading...

Find it at WPL

  Loading...
[]
[]
To Top