Cultural Intelligence

Cultural Intelligence

Living and Working Globally

Book - 2009
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Book News
The second edition of this cultural intelligence guide for business leaders has been revised to include new examples of interactions from a variety of cultures. Editors Thomas (international management, Simon Fraser U., Canada) and Inkson (adjunct professor, U. of Waikato, New Zealand) have collected examples and strategies from international business experts to assist businessmen with overcoming their "cultural cruise control" and develop skills to adapt to any cross-cultural setting. Specific tips and advice are offered for making decisions across cultural borders, negotiating and leading multi-national teams. Appendices include a list of resources for information on a variety of countries as well as a "twenty statements test" for measuring cultural intelligence. Annotation ©2009 Book News, Inc., Portland, OR (

Ingram Publishing Services
As the world grows more connected every day, the need also grows for an updated edition of this classic guidebook to help navigate the ever-expanding cultural mazes of a truly globalized world.

Succeed in Any Culture, in Every Situation

In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it’s impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You’ll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations: making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams.

This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds—nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars.

Publisher: San Francisco, Calif. : Berrett-Koehler Publishers, c2009
Edition: 2nd ed, ReadHowYouWant ed
ISBN: 9781576756256
Characteristics: ix, 350 p. : ill. ; 26 cm
Additional Contributors: Inkson, Kerr
Alternative Title: Living and working globally


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