The EQ Edge
Emotional Intelligence and your SuccesseBook - 2008
A FULLY REVISED AND UPDATED EDITION OF THE INTERNATIONAL BESTSELLER
What does it take to be a firefighter? Fighter pilot? Top of the heap in the sales department? A brilliant customer service advisor? Esteemed and respected corporate leader?
What does it take to get ahead? To separate yourself from the competition" Lead a less stressful existence? To be fulfilled in personal life and professional pursuits?
What is the most important dynamic of your makeup? Is it your A0 intelligence quotient? Or B0 emotional quotient?
If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But it is fixed and unchangeable. The real key to personal and professional growth, and happiness, is your emotional quotient, which you can nurture and develop.
The EQ Edge, by Steven J. Stein and Howard E. Book, shows you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm--all of which are essential ingredients of success.
The book features case studies and fascinating--and surprising--insights into EQ and the workplace. As an HR or line manager, this book will help you determine which personnel are the right fit for job opportunities and who among your staff will be the most promising leaders and drivers of your business. And because CEOs to front-line workers also have other roles--parent, spouse, caregiver to aging parents, neighbor, friend—The EQ Edge also describes how everyone can be more successful in these relationships.
"Finally, a practical and useable guide to what emotional intelligence is all about. This book peels the onions on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."
—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of leadership
Clinical psychologist Stein and organizational consultant Book describe the crucial role of emotional intelligence in the workplace. They also explain how readers can develop their "EQ" to achieve success in their careers. Individual chapters are devoted to exploring such helpful traits as assertiveness, empathy, flexibility, and stress tolerance. In the final section, the authors offer some case studies illustrating how understanding EQ has helped certain organizations to become "star performers." Annotation ©2006 Book News, Inc., Portland, OR (booknews.com)